Knowledge Base

Email Marketing

Email Marketing

An Overview of Attribution
An Overview of Contacts
Automatically share campaigns on Facebook
Campaign types overview
Deliverability in your first 30 days
Getting started with site messaging
How to send a one-to-one email to a contact
Managing Tags with the Tag Manager
SMS Capabilities
What is the difference between automations, campaigns, & one-to-one emails?
Can I use emojis in site messages?
Choosing a format for your campaign
Create a list
Custom Contact Field Overview
Deliverability tips for content
How do I know if my email went to SPAM?
How does ActiveCampaign Attribution work?
How to send a one-to-one email to the primary contact on a Deal
Tips for ensuring successful SMS delivery
Using the "Send to a Friend" link in your campaigns
Auto responder campaigns
Edit multiple contacts with the Bulk Editor
How are UTM parameters used in campaigns?
How do I trigger an automation to run when a contact dismisses a site message?
How to send a one-to-one email to the secondary contact on a Deal
How to send SMS messages to your contacts
Import and adding contacts
Using the Email Designer to format a campaign
Why is my email going to the spam folder? How to improve email deliverability
Can I use emojis in my campaigns or automation emails?
Contact status explained
Exclusion list
How SMS numbers are chosen
Message Variables
Saved Responses
Walkthrough of creating and sending an email campaign
What does “Dismisses a site message” mean?
DKIM, SPF, and DMARC
Enable the "Subscribe by SMS" feature
How do I send a campaign to a tag?
How to begin an automation when a one-to-one email is opened
Organizing your contacts
Personalization Tags
Subscribe by email opt-in method
Testing your campaign
Troubleshooting site messages
Can I use emojis in SMS messages?
Common email display issues with Outlook
Conditional Content
Creating segments
Travel history
Will a contact receive a campaign multiple times if they are on more than one list for that campaign send?
About Batch Actions
How can I improve my open rate?
How do I tag contacts when they click a link in my email?
Lists vs. Tags
Organize your campaigns with labels
Purchasing SMS credits
Split Testing
Advanced search
Best practices for adding images to your campaigns
Campaign archives
How do contacts unsubscribe from SMS messages?
How do I add a personalization tag to the subject line of a campaign?
What is an opt-in list?
When to use custom fields and tags with contacts
Best practices for using tags
Check your domain reputation with Google Postmaster
Designing mobile-friendly emails
Engagement Management tool
How do I stop or cancel a scheduled campaign?
How to locate replies to your SMS messages
RSS and email marketing
Contact Scoring
Emojis, subject lines, and deliverability
How do I preview personalization tags in my campaigns?
Understanding "And/Or" logic when creating segments
Get notified when contacts subscribe or unsubscribe from your list
How to reduce a high abuse rate
Using hex color codes in your emails and forms
[Video] Link actions
Database sync for importing contacts
Social Links
The hype and truth about Gmail tabs
Why does the font in my email look small on mobile?
DNS Checker tool
Free email design services
Merge contacts
How do I insert personalization tags into my campaigns?
List Clean Up Tool
Mail server IP ranges
[Video] How to save and reuse email content
Dedicated IP addresses
How do I export a campaign report?
Snap to grid
Custom email headers
How do I remove the “Sent on behalf of” header?
How do I schedule an email campaign for a future date and time?
How does link tracking work?
Why are unsubscribe links required in my campaigns and automation emails?
How do I change the "From" name and email address in my campaign?
What are spam traps and how to prevent them
How do I resend a campaign to specific contacts?
How do I send coupon codes to my contacts?
Why do I have spam contacts in my account?
How do I show images in my RSS email?
How fast does ActiveCampaign send email?
Does ActiveCampaign provide an SMTP service?
How do I share a template?
How do I add a GIF to my campaign?
Why do I experience higher email bounce rates around the holiday season?
How do I use a different mailing address in my email footer?
Why do my emails have a "Be careful with this message" warning?
How do I superscript text in my email?
How do I send contacts to my website when they unsubscribe from my communications?
How do I resend my last campaign to new subscribers?
Can I use custom fonts in my campaigns?
How do I add a video to my email?
Why is Gmail "clipping" my email?
How do I auto-post campaigns to Twitter?
How do I send a survey to my contacts?
Why does my campaign say "Analyzing"?
Why does my campaign say “Preparing contacts before sending”?
How does ActiveCampaign track opens?
How do I import a campaign/template from a sharing link?
Why do I have a high bounce rate?
How do I send an instant autoresponder message when I manually add a contact to my list?
Will my autoresponder message send after importing contacts?
How do I send a date-based campaign?
Why is my campaign pending approval?
How do I save a campaign as a template or reuse a past campaign?
How do I send an HTML email campaign?
Can I CC or BCC someone on my campaign sends?
How do I send a text only email campaign?
How do I change the subject line for my campaign?
How can I resend my campaign?
How do I change the default footer?
How do I resend a confirmation email?